Medicines Mart Limited has a strict no refund policy for in-store purchases.
In the case of online purchases, refunds may be done if:
- exchanges are not feasible
- The conditions and process for returning online purchases are duly followed and the return reason found to be valid
You will be notified once your refund has been approved. Once approved, the refund will be initiated via the same mode payment was made, subject to banking and payment policies of the financial services provider used. Cash back refunds are not allowed.